Need help with custom code, embed code, or other integrations in Webflow? Get assistance by sharing your project's Read-Only link, live site's Published link, third-party plugin link, screenshots or videos, a description, and a working example of what you're trying to achieve. Don't forget to include any browser console errors. Tag forum users by using the @ symbol followed by their username.
TL;DR
- Share your Webflow Read-Only link, published site URL, and any third-party integration links.
- Include screenshots or video walkthroughs, a detailed issue description, console errors, and working examples if available.
- Tag knowledgeable users in the Webflow Forum for targeted support.
To get help with custom code or integrations in Webflow, you'll need to share specific assets and details about your project. Here's exactly what to include when requesting assistance:
1. Share Essential Links
- Webflow Read-Only Link: Go to your Webflow project, click Share in the top-right corner, enable Share Read-Only Link, and copy it.
- Published Site Link: Share the URL of the live, published version of your site.
- Third-Party Integration Info: Link directly to any external scripts, plugins, or tools you're using (e.g., Calendly, Shopify Buy Button, etc.).
2. Provide Visuals
- Screenshots: Upload clear screenshots showing where the issue is happening.
- Video Walkthrough: Use a free screen recording tool like Loom to explain the problem if possible.
3. Detailed Description of the Issue
- Describe precisely what you're trying to do (e.g., “Add a YouTube video that autoplays and hides controls”).
- Share what you’ve already tried, where you added the code, and what isn’t working as expected.
- Include console errors: Open your browser developer tools (usually F12 or right-click → Inspect → Console) and copy any red error messages you see.
4. Share Working Examples
- If you have a working example (from CodePen, JSFiddle, another site, etc.), provide the link or explain how it's functioning properly elsewhere.
5. Tag Experts When Needed
- In the Webflow Community Forum, tag users using
@usernameto notify specialists or Webflow staff. - Check forum profiles to find users who frequently answer custom code or integration questions.
Summary
To get effective help with custom code or embeds in Webflow, always include your Read-Only link, live site, third-party plugin links, screenshots/videos, a problem description, console errors, and any working reference. This gives others everything they need to assist you properly.
