How can I direct form submissions to different email addresses in Webflow?

TL;DR
  • Design your form with necessary fields and include a selection field for recipient determination.
  • Create a Zap in Zapier to process submissions, using filters for specific conditions.
  • Use "Email by Zapier" to send emails to designated addresses, customize contents, test, and activate the Zap.

Directing form submissions to different email addresses in Webflow involves setting up form notifications with specific conditions. Here’s how you can achieve this.

1. Set Up Form Fields

  • Ensure your form is designed and includes all necessary fields like name, email, and any other custom fields.
  • Consider adding a field that determines the recipient, such as a dropdown or radio buttons.

2. Use Zapier for Email Routing

  • Create a Zap in Zapier that will handle the form submission data.
  • Select Webflow as the trigger app and configure the Zap to start when a new form submission is made.
  • Choose a filter step in Zapier to set conditions based on form field values (e.g., a specific department chosen from a dropdown).

3. Set Up Email Notifications in Zapier

  • Use the "Email by Zapier" action to send an email when conditions are met.
  • Enter the desired recipient email addresses based on your conditions.
  • Customize the subject line and body of the email as needed to include form data.

4. Test and Activate

  • Test the Zap to ensure emails are going to the correct recipients based on form selection.
  • Activate the Zap once it’s verified to work correctly.

Summary

To direct form submissions to different email addresses in Webflow, set up a form with necessary selection fields, use a service like Zapier to filter submissions based on those fields, and send notifications through Zapier. This solution allows for dynamic email routing based on user input.

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