Is there an issue with Webflow causing intermittent 504 Gateway Timeouts on custom domains after today's maintenance, as indicated by increased latency starting at 4:30pm UK time?

TL;DR
  • Check Webflow Status page for service disruptions.
  • Verify DNS settings are correct and propagating.
  • Test local network stability.
  • Examine site configuration for issues.
  • Monitor for unusual traffic load.
  • Contact Webflow Support if problems persist.

Webflow 504 Gateway Timeout issues can occur due to various reasons. Post-maintenance problems affecting custom domains can lead to such errors and increased latency reports.

1. Check Webflow Status

  • Visit the Webflow Status page to see if there are any ongoing service disruptions or maintenance updates.
  • Look for any announcements related to latency issues or 504 Gateway Timeouts.

2. Verify DNS Settings

  • Ensure your DNS settings are correct, specifically the A records pointing to Webflow’s IP addresses (a) 75.2.70.75, (b) 99.83.190.102.
  • Use a DNS check tool to confirm that your DNS records are propagating correctly.

3. Test Network Connection

  • Check your local network connection for stability issues which might contribute to perceived latency.
  • Use tools like Ping or Traceroute to diagnose if network delays are present between your location and the server.

4. Examine Site Configuration

  • Review your project settings in Webflow for any custom code that might cause slow response times.
  • Disable any newly-added custom integrations that could cause latency, and see if the issue resolves.

5. Monitor Traffic Load

  • Check if there’s an unusual increase in traffic on your site that might be causing the 504 errors.
  • Utilize Webflow’s hosting analytics to observe unusual access patterns that could burden the server.

6. Contact Webflow Support

  • Reach out to Webflow Support if the problem persists despite checking the above aspects.
  • Provide them with specific data about the time of the issues and any related network diagnostics.

Summary

504 Gateway Timeouts and increased latency on custom domains post-maintenance could arise from DNS misconfigurations, network issues, or excessive traffic. Verify all settings and reach out to Webflow Support if the issue continues.

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