What could be causing my Webflow CMS page with a password to redirect to a 404 page, even though I am entering the correct password on the published site?
TL;DR
- Ensure CMS page URL and template settings are correct, and check password protection settings.
- Republish site, verify SSL certificate and domain settings, clear browser cache, and check for custom code conflicts.
- Contact Webflow Support if the issue persists.
Your CMS page is redirecting to a 404 error even with the correct password, and there are a few reasons this might be happening. Let's explore the possible issues and solutions.
1. Check CMS Page URL
- Ensure the URL of your CMS page is correct. If the URL was changed recently, ensure you're accessing the current link.
- Verify that the CMS collection's template settings point to the correct slug.
2. Password Protection Settings
- Go to Project Settings > Pages panel and ensure the password protection settings are correctly applied to the specific CMS page or collection.
- Confirm that no additional wildcards or URL patterns are affecting access.
3. Site Publishing Status
- Republish your site to ensure all recent changes are applied. Go to the Designer or the Dashboard, and choose Publish to update all changes.
- Test the page immediately after publishing to rule out any publishing issues.
4. Custom Code Interference
- Review any custom code added to the page head or site settings that may be causing a conflict.
- Disable custom scripts temporarily to check if they are the source of the redirection issue.
5. Browser Cache
- Clear your browser cache and cookies, as cached data might be interfering with the page access.
- You can also test using an incognito window to bypass any cached data.
6. SSL Certificate and Domain Issues
- Ensure your SSL certificate is correctly configured. Go to Hosting Settings in Webflow and verify SSL status.
- Verify your domain settings, ensuring A records point to Webflow's IP addresses (a) 75.2.70.75, (b) 99.83.190.102.
7. Contact Webflow Support
- If none of the above steps resolve the issue, consider reaching out to Webflow Support for assistance. Provide detailed information about the issue, including screenshots and steps taken.
Summary
To resolve the issue of your Webflow CMS page redirecting to a 404 after entering the password, ensure the URL and password settings are correct, republish the site, clear your browser cache, and check for SSL or domain issues. If unresolved, contact Webflow Support for further help.