How does Webflow charge their 2% transaction fee for ecommerce?

TL;DR
  • Webflow charges a 2% transaction fee per order only on the Standard Ecommerce plan, excluding taxes and shipping.  
  • To avoid this fee, upgrade to the Plus or Advanced plans, though Stripe/PayPal fees still apply.

Webflow charges a 2% transaction fee on certain Ecommerce plans when you make a sale, and it applies only under specific conditions. Here’s how the fee works:

1. When the 2% Fee Applies  

  • Only on the Standard Ecommerce plan (the entry-level Ecommerce plan).
  • If you are on the Plus or Advanced plansWebflow does not charge any transaction fee.
  • The fee applies to each successful order, based on the final transaction amount excluding taxes and shipping.

2. How the Fee is Charged  

  • Webflow deducts the 2% from your payout via your payment processor (e.g., Stripe).
  • You will see this fee reflected in your Webflow Ecommerce Orders dashboard.
  • The fee is separate from any transaction fees charged by Stripe or PayPal, which still apply regardless of your Webflow plan.

3. Example Calculation  

  • If you sell a product for $100, and you are on the Standard plan, Webflow takes $2 (2% of $100).
  • Stripe or PayPal will also take their processing fees, typically 2.9% + $0.30 for Stripe in the U.S., so your final payout would be less than $100.

4. How to Avoid the Fee  

  • Upgrade to the Plus or Advanced Ecommerce plans, which remove Webflow’s 2% fee.
  • These higher-tier plans have higher monthly fees but reduce per-order deductions.

Summary  

Webflow’s 2% transaction fee only applies on the Standard Ecommerce plan and is taken from each sale’s total (excluding tax/shipping). To eliminate this fee, upgrade to the Plus or Advanced plan, though standard Stripe/PayPal fees still apply regardless.

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