Webflow charges a 2% transaction fee on certain Ecommerce plans when you make a sale, and it applies only under specific conditions. Here’s how the fee works:
1. When the 2% Fee Applies
- Only on the Standard Ecommerce plan (the entry-level Ecommerce plan).
- If you are on the Plus or Advanced plans, Webflow does not charge any transaction fee.
- The fee applies to each successful order, based on the final transaction amount excluding taxes and shipping.
2. How the Fee is Charged
- Webflow deducts the 2% from your payout via your payment processor (e.g., Stripe).
- You will see this fee reflected in your Webflow Ecommerce Orders dashboard.
- The fee is separate from any transaction fees charged by Stripe or PayPal, which still apply regardless of your Webflow plan.
3. Example Calculation
- If you sell a product for $100, and you are on the Standard plan, Webflow takes $2 (2% of $100).
- Stripe or PayPal will also take their processing fees, typically 2.9% + $0.30 for Stripe in the U.S., so your final payout would be less than $100.
4. How to Avoid the Fee
- Upgrade to the Plus or Advanced Ecommerce plans, which remove Webflow’s 2% fee.
- These higher-tier plans have higher monthly fees but reduce per-order deductions.
Summary
Webflow’s 2% transaction fee only applies on the Standard Ecommerce plan and is taken from each sale’s total (excluding tax/shipping). To eliminate this fee, upgrade to the Plus or Advanced plan, though standard Stripe/PayPal fees still apply regardless.