Why does the Request demo button work on my pricing page but not on my home page in Webflow?

TL;DR
  • Check link settings, button properties, and interactions to ensure they match the working button on the pricing page.
  • Review custom code and test form submissions for inconsistencies or errors that might affect functionality.

If the Request demo button works on your pricing page but not on your home page, there might be an issue related to link settings or interactions for the button on your home page. Let's explore some steps to troubleshoot and fix the problem.

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1. Check Button Link Settings

  • Ensure that the button on your home page is linked to the correct form or page. In Webflow, buttons need to have their link settings correctly configured.
  • Verify that the link or form action is identical to the working button on your pricing page.

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2. Compare Button Properties

  • Inspect the properties of both buttons. Ensure that their class names, styles, and other properties are consistent across both pages.
  • Ensure the button IDs are correct if you are using any custom code or scripts that require specific button IDs.

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3. Review Interactions

  • Check if any interactions are attached to the home page button. These can sometimes prevent a button from functioning as expected.
  • Ensure interactions do not conflict with the button click action. Test by temporarily disabling interactions to see if the button works then.

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4. Examine Custom Code

  • Look for any custom code that might affect the button's functionality. This could be in the page's head or body code sections.
  • Disable custom scripts related to the button's functionality to verify if they are causing the issue.

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5. Test Form Submissions

  • Ensure forms and connected actions are identical between both pages, especially if the button submits a form.
  • Check your form settings to confirm everything is correctly configured in the project settings or integrations.

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Summary

The Request demo button not working on your home page likely results from misconfiguration in link settings, interactions, or custom code. Verify both button settings, ensure consistent properties and interactions, and examine any related custom code to resolve this issue.

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