Why are changes on the Webflow domain updating correctly, but not on the linked domain? I've tried unpublishing and publishing again on the linked domain, but it didn't work.
TL;DR
- Ensure your custom domain is marked as connected in Webflow's Hosting settings.
- Verify DNS records: A records to 75.2.70.75 and 99.83.190.102, CNAME (www) to proxy-ssl.webflow.com, and remove conflicting records.
- Publish changes to both the Webflow.io and custom domains from the Designer.
- Clear browser/CDN cache and confirm DNS propagation with a tool like whatsmydns.net.
- Enable SSL and set the preferred domain (www or non-www) to match your DNS setup.
If updates appear correctly on your Webflow.io subdomain but not on your custom linked domain, it's usually caused by DNS misconfiguration, caching, or domain connection issues.
1. Check Domain Connection in Webflow
- Go to your Webflow Project Settings and click on the Hosting tab.
- Under Custom Domains, make sure your linked domain shows a green Connected status.
- If any domain shows a "Not Connected" or warning icon, click Check status to refresh.
2. Verify DNS Records Are Correct
- Make sure your domain provider has the correct DNS settings:
- A records should point to: (a) 75.2.70.75, (b) 99.83.190.102
- CNAME record (for www.yourdomain.com) should point to: proxy-ssl.webflow.com
- Remove any conflicting A or AAAA records for the root domain that don’t point to Webflow.
3. Check That You’ve Published to Both Domains
- In the Webflow Designer, click the Publish button (top-right).
- In the dropdown, ensure both your Webflow.io and custom domain checkboxes are selected before clicking Publish to Selected Domains.
- Just unpublishing and re-publishing to only one domain may not be enough.
4. Clear Browser and CDN Cache
- Try viewing your site in incognito/private mode, or clear your browser cache.
- Use a tool like https://www.whatsmydns.net to confirm DNS propagation globally.
- It may take up to 24–48 hours for changes to reflect if DNS was recently updated.
5. Force HTTPS and Preferred Domain (www/non-www)
- In Hosting settings, enable “SSL” and set a default domain (either www or root).
- Ensure your DNS and Webflow default domain settings match (e.g., DNS points www. → Webflow prefers www.)
Summary
Your custom domain likely isn't displaying updates due to incomplete DNS configuration, caching issues, or failure to publish to all domains. Double-check DNS records, confirm both domains are connected and selected when publishing, and clear caches to ensure the site reflects changes properly.
