Why is the Webflow URL being added in front of the external URL when I have a link block for an external URL? Is this not supported in the free version of Webflow?
TL;DR
- Check and correct URL entry in link block settings, ensuring it includes "https://" or "http://".
- Confirm there are no plan limitations affecting external URLs, as all plans support them.
- Test the link in incognito mode and different browsers to rule out browser-specific issues.
- Enter the URL directly in a browser to diagnose errors and ensure correct navigation.
If the URL redirects unexpectedly in Webflow, it’s not because of plan limitations but likely due to URL setup. This applies to all plan levels.
1. Check Link Block Settings
- Ensure Correct URL Entry: Confirm that the external URL is entered fully (e.g., https://example.com) including the protocol (http:// or https://).
- Avoid Mistakes: Double-check for inadvertent spaces or typos that could alter how Webflow interprets the link.
2. Verify No Project or Hosting Limitations
- External Links: All Webflow plans, including the free version, support linking to external URLs.
- Review Plan Features: Upgrading won't change this behavior, as external URLs are a basic feature.
3. Test Link in Different Browsers
- Open in Incognito/Private Mode: This can help isolate whether browser settings or extensions might be causing the issue.
- Use a Different Browser: Confirm if the problem occurs only in one specific browser or across multiple.
4. Use Plain Text URL for Diagnosis
- Inspect Result: Check if entering the link directly into a browser’s address bar yields correct navigation.
- Capture Errors: If an issue persists, document any browser errors or messages for further troubleshooting.
Summary
To resolve external URL issues, verify the correct URL formatting in Webflow and ensure it includes "https://" or "http://". This isn’t a limitation of the free plan, so checking the link's correctness is the critical step.