Why are the images and titles not updating on the published Webflow site, even after trying to republish and making sure the site has been published?

TL;DR
  • Clear browser cache and refresh site to address outdated content.
  • Check and manage Webflow CDN cache, and use ?refresh in the URL.
  • Verify DNS and SSL settings for correct domain pointing and security.
  • Ensure all elements are published and no CMS items are in draft.
  • Review and disable any outdated custom code or third-party scripts.

Images and titles not updating on your published Webflow site could be caused by caching issues or incorrect site settings. 

1. Clear Browser Cache

  • Check if your browser cache is displaying outdated content. Try refreshing your site using Ctrl + F5 (Windows) or Command + Shift + R (Mac).
  • Clear your browser cache. Go to your browser settings and delete browsing data, making sure to select cached images and files.

2. Manage Webflow and HTTP Caching

  • Check Webflow’s CDN caching settings. Sometimes Webflow's Content Delivery Network (CDN) might serve cached pages. Republish your site to clear this cache.
  • Add ?refresh to your URL. Open your site in the browser with the addition of ?refresh to the end of the URL (e.g., mywebsite.com/?refresh) to force-load updated content.

3. Verify DNS and SSL Settings

  • Ensure DNS settings are correctly pointed to Webflow. Check your domain’s A records and CNAME records. They should point to Webflow’s IPs (a) 75.2.70.75, (b) 99.83.190.102.
  • Confirm SSL is enabled in Webflow. Go to Project Settings, then Hosting, and ensure that SSL is toggled on.

4. Check for Draft or Unpublished Elements

  • Ensure all elements are published. Sometimes specific elements might remain in draft status. In the Designer, check that all Collection items are not set to "draft."
  • Check for unsynced Collections items. Make sure that your changes in Collections are published. Go to the CMS and ensure all updates are reflected and published.

5. Review Custom Code and Scripts

  • Look for outdated custom code. If you've used custom code in your site, confirm that none of it is inadvertently displaying old content.
  • Temporarily disable scripts. Disable any third-party integrations or scripts and republish to see if the issue resolves.

Summary

To resolve issues with images and titles not updating, clear your browser cache and check Webflow CDN cache by republishing the site. Ensure DNS records are correctly configured and SSL is enabled. Verify that no elements are in draft status and that custom code isn't causing the issue.

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