Does Webflow support multiple templates for form submit notifications, or is there only one mail body and one email recipient in project settings?
TL;DR
- Webflow supports only one global form notification template and recipient list across all forms.
- To send different emails or to different recipients per form, use tools like Zapier or a custom backend via an Action URL for full control.
Webflow does not natively support multiple form submission templates or different email recipients per form through the Project Settings. It uses a single default form notification setup for the entire project.
1. Default Email Behavior in Webflow
- Webflow allows you to set only one email template and a list of recipients under Project Settings > Forms.
- This default template applies to all form submissions across your site.
- The email body can't be customized per individual form, and every form submission sends the same format (listing each input value).
2. Workarounds for Multiple Templates or Recipients
If you need different notification templates or separate recipients, consider these alternatives:
- Use third-party form handling tools like Zapier, Make, or Formspree to handle post-submit processing.
- In Zapier or Make, you can filter by form name (Webflow passes this value) and send customized emails accordingly.
- These tools let you define different templates and email logic per form.
- Custom form action with a backend (like AWS Lambda, Vercel, or Netlify Functions).
- You can set the form’s Action URL manually and send data to your backend.
- This allows full control over email content, formatting, and dynamic recipient routing.
3. Considerations When Using Workarounds
- Disabling Webflow’s native form handling: When configuring a custom Action URL, Webflow will no longer process/save the submissions in the Form dashboard.
- Always test your setup thoroughly to ensure your alternate mail delivery is reliable, especially if removing Webflow’s built-in processing.
Summary
Webflow supports only one global form notification template and recipient list by default. To get multiple templates or recipients per form, you'll need to use integrations like Zapier or custom form handling solutions.
