Is it a bug if I receive an alert stating "You've created all the items allowed by your Webflow CMS Hosting plan" when my website only has 104 entries, which is significantly below the allowed limit of 2,000 items in the CMS?

TL;DR
  • Confirm CMS Hosting plan and review specifications in Webflow Dashboard.
  • Access Collections Manager to align individual and total item count with current numbers.
  • Verify archived/deleted items and check drafts/unpublished that impact the limit.
  • If issue persists, contact Webflow Support with details.

You are encountering an unexpected alert regarding your Webflow CMS Hosting plan item limit. Here’s how to address this:

1. Check Plan Details

  • Confirm you are indeed subscribed to a CMS Hosting plan that allows for 2,000 items.
  • Review your plan specifications in the Webflow Dashboard under the Account Settings.

2. Review CMS Collections

  • Access the Collections Manager within your Webflow project.
  • Ensure the count of all individual collections and total cumulative items aligns with your current number of 104.

3. Assess Archived and Deleted Items

  • Verify if there are any archived or deleted items that may still count towards your limit.
  • In Webflow, archived or deleted items can sometimes still affect the total item count.

4. Check Item Status

  • Identify if there are multiple drafts or unpublished items contributing to the inventory.
  • Drafts and unpublished items do count towards the limit, so ensure these are considered.

5. Contact Webflow Support

  • Reach out to Webflow Support if all checks align with your expectations but the error persists.
  • Provide them with detailed information regarding your account and observed item count.

Summary

If your CMS hosting plan allows 2,000 items but you're receiving an alert with only 104, verify plan details, review collections, consider archived or deleted items, and contact Webflow support for assistance. This ensures that you're addressing any issues accurately and efficiently.

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