Are other Webflow SSL add-on users experiencing similar issues with their site being down due to an SSL issue?

TL;DR
  • Verify SSL is enabled in Webflow's Hosting tab and check status.webflow.com for issues.
  • Ensure your domain's A records and CNAME are correctly pointed to Webflow.
  • Reissue the SSL certificate by toggling it off/on and confirm domain ownership is verified.
  • Check for DNS or security issues with third-party providers.

Issues with Webflow SSL Can Cause Site Downtime might be affecting your site and others as well. Let's explore potential causes and steps you can take to investigate and resolve them.

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1. Check Webflow SSL Status

  • Log into your Webflow Dashboard. Navigate to the Hosting tab.
  • Verify SSL is enabled. Ensure the SSL setting is switched on in your Hosting tab.
  • Check for any Webflow status updates. Visit status.webflow.com for potential ongoing issues affecting SSL.

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2. Review Domain Configuration

  • Confirm correct A records. Ensure your domain points to Webflow's A records (a) 75.2.70.75, (b) 99.83.190.102.
  • Check CNAME settings. Verify your CNAME record points to proxy-ssl.webflow.com.

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3. SSL Certificate Issues

  • Reissue SSL certificate if needed. Toggle SSL off and on again in the Hosting settings, allowing Webflow to reissue the certificate.
  • Verify domain ownership. Ensure you've properly set up domain verification through your DNS provider.

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4. External Factors

  • Investigate third-party DNS issues. Check with your DNS provider for any disruptions.
  • Look for security misconfigurations. Ensure no firewall or security settings are blocking SSL traffic.

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Summary

To resolve Webflow SSL-related downtime, ensure SSL is enabled and correctly configured within Webflow, verify your domain's DNS settings, and investigate any potential external factors that could affect the SSL status. Following these steps should help identify and rectify the problem efficiently.

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